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Communication Logs

Difficulty

Intermediate

EMS Compatible

(tick)

iMIS 2017 Compatible

Usage Notes

Length of Video

n/a

iImport

(tick)

iUpdate

(tick)

Actions

Insert, Insert w/ Matching

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Overview

This article shares details on how to work with Communication Logs.

Mapping

Required fields

  • Recipient ID: The iMIS ID of the individual who received the communication.

  • Subject: The subject of the interaction/communication.

Optional fields

  • Html: The data for the interaction. HTML is supported, but not required.

  • Message Type: The type of message. The different options will appear in a dropdown.

View Message Type dropdown

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Not working fields

  • Interaction Date: The date of the communication

This field is currently inaccessible via the iMIS REST API (i.e. iMIS does not allow iDMS to edit the interaction date). If editing this field is important to you, please submit a request to iMIS for an enhancement to their REST API .

Mapping Examples

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