Communication Log Guide
Complexity | Intermediate |
|---|---|
EMS Compatible |
|
iMIS 2017 Compatible |
|
Actions | Insert, Insert w/ Matching |
Overview
This article shares details on how to work with Communication Logs.
Mapping
Required fields
Recipient ID - The iMIS ID of the individual who received the communication.
Subject - The subject of the interaction/communication.
Optional fields
Html - The data for the interaction. HTML is supported, but not required.
Message Type - The type of message. The different options will appear in a dropdown.
View Message Type dropdown
Not working fields
Interaction Date - The date of the communication
This field is currently inaccessible via the iMIS REST API (i.e. iMIS does not allow iDMS to edit the interaction date). If editing this field is important to you, please submit a request to ASI for an enhancement to their REST API .
Mapping Examples
