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Freight Rate Importer


Freight Rate Importer is designed to take Zones and Rates from commercial shipping companies such as UPS, FedEx, USPS and upload them into iMIS. In addition, Freight Rate Importer has the ability to update Fuel Surcharges on the fly. Fuel surcharges can change monthly and it is important they stay up to date. Prior to Freight Rate Importer, you had to re-import your data monthly.

Basic System Requirements

The following system specifications are required to successfully run Freight Rate Importer:

  • Windows 7 or higher

  • SQL Server 2008 or higher

  • Microsoft .NET Framework version 3.5

  • iMIS 15.2 or higher

Installing Freight Rate Importer

Note: It is best practice for all users to be on the same version of Freight Rate Importer.

  1. Download Freight Rate Importer from to your workstation.

    • You will need your CSI Website User Name and password. If you do not have this information, contact

  2. Unzip the folder, and navigate to the unzipped folder.

  3. Right mouse click on the Setup.exe and run as administrator

  4. The Setup Wizard will open. Click Next.

  5. The license Agreement will display. Select "I accept..." and Click Next.

  6. Verify the default installation folder. Click Next.

  7. Click Install to start the installation. A screen will then show, displaying the progress of the install.

  8. A screen will confirm that Freight Rate Importer has been successfully installed. Click Finish.

About the License Key

When you first log into FRI, the license process will attempt to register your license key automatically by calling back to CSI to get your iMIS information. If the information that CSI has on record is accurate then you will not be prompted with any license key information. It will update your license information automatically.
If the process cannot call CSI or the license key information does not check out with what CSI has on record, then you will be prompted to enter a license key manually. You will need to obtain this key by contacting CSI Support. After the license key has been validated and entered, you will be able to use FRI on your iMIS database. Since the license key is stored in your iMIS database, you will only need to enter this key once per database. Installing FRI on a new computer will not require you to re-enter your license key.
Note: Changing the "Licensed To:" name for iMIS will require a new license key. If the license key detects a change in this, it will follow the same process as above trying to call back to CSI to verify your product information. In most cases, if you are prompted for license information it is likely that CSI does not have your updated iMIS information. Contact CSI at with a screen shot of the current iMIS System Setup and a new key will be emailed to you.

  1. Log into iMIS as an administrator (manager)

  2. Click on File > System Setup in the top toolbar

  3. Copy and send to

Setup iMIS with Zone Tables and Shipping Methods

A Zone Table is required for each ship method (normally) as well as for each country (although they will share the same names). Each shipping method requires a zone table.

Create a General Lookup validation table called SHIP_METHOD

  1. Note: Steps 2-6 are only necessary if table 'SHIP_METHOD' does not already exists in iMIS.

  2. In iMIS, go to Customers>Setup Tables>General Lookup Validation

  3. Click on the drop down arrow and select (New Table).

  4. Type SHIP_METHOD as the table name.

  5. Type in the desired ship methods. Do not put spaces in the codes. The following are sample codes you may wish to use (Note, only use the Ship Methods your organization uses!):

UPS_NDSVR UPS Next Day Saver
UPS_3DY UPS 3rd Day
UPS_WWEXPR UPS World Wide Express
UPS_WWSVR UPS World Wide Express Saver
UPS_WWEXPT UPS World Wide Expedited
UPS_STDCA UPS Standard Canada
UPS_STDMX UPS Standard Mexico
FX_STD FedEx Standard Overnight
FX_2DAY FedEx 2nd Day
FX_SVR FedEx Saver
FX_GRND FedEx Ground
FX_INT_E FedEx International Economy
FX_INT_P FedEx International Priority
FX_INT_F FedEx International First
FX_INT_C FedEx International Canada 
FX_HOME FedEx Home Delivery
FX_PO FedEx Priority Overnight
FX_FO FedEx First Overnight
USPS_PM USPS Priority Mail
USPS_EM USPS Express Mail
USPS_PM_I USPS Priority Mail International
USPS_EM_I USPS Express Mail International
USPS_GE_I USPS Global Express International
(The above codes are in SHIP_METHODS.txt which is part of the Rate Sheet Downloads that CSI makes available – you can alternatively import them into the General Lookup/Validation table (use the import button on the bottom of the SHIP_METHOD table). Please note, these are only suggestions and you may use your existing codes if you like or create other ones (e.g. instead of UPS_2DY, you might have UPS2D, it is totally up to you, however, you have a limit of 10 characters total). 

      6.  Restart iMIS.

Setup Zone Tables

Zone tables may be set up in advance, but it is not necessary. Freight Rate Importer will create the necessary tables.

Download Latest Zone Charts from your shipper

  1. The easiest way to find the zone charts specific to your shipping location is to use Google. For example:

    • download ups zones

    • download fedex zones

    • download usps zones

IMPORTANT: The web pages listed below are subject to change without notice!

  1. Enter the Zip Code of where the shipments will be originating.

  2. Click on Download.

  3. Save the file on your computer or network.

  4. The file contains extraneous information that is not needed for FRI. Therefore, open the saved file with Excel and Remove the un-needed information (see steps 6 & 7 below). The following example uses UPS one charts.

  5. Remove all lines above the headers of Dest. Zip | Ground | 3 Day Select | etc.

    1. Delete these rows 

    2. The top of your spreadsheet should look like this now: 

  6. Now scroll to the bottom of the spreadsheet and remove all lines after the final zip code range (988-994).

    1. Delete every row after 153 in this example 

    2. In the example above, rows 153- 208 had to be deleted. There should be only blank rows after your final row and it should look something like this.

  7. Save the file.

  8. Repeat for your other shipping methods, note FedEx is similar (we recommend using Firefox for this).

  9. Just as with the UPS example above, clean up all rows above the header.

    1. Delete these rows 

  10. Also delete all rows after the final Zip Range.

    1. Delete every row after 250 in this example 

Obtain current shipping rates

The current shipping rates for FedEx, UPS, and USPS are available in Excel format on the CSI website with the product download at 
The rates will be updated every year (typically after January 1). 

Obtain Current Fuel Surcharge Rates

Make a note of the current Fuel Surcharge Rate while in the website of your freight provider. Once again, the fastest most reliable way to do this is to use Google. The example below is for UPS. Please remember each shipper has their own Fuel Surcharges. 


Running Freight Rate Importer

  1. Click on the shortcut menu Freight Rate Importer under:Start > All Programs > CSI Programs

  2. You will be prompted for an iMIS user name and password. Enter your credentials.

    1. For 10.6, Select iMIS 10 – Data Source Name and then choose the DSN in the dropdown (it will match what iMIS has).

    2. For iMIS 15, Choose iMIS 15 – Web Server URL and then select your IMIS 15 URL (it will match your login screen in iMIS).

Updating US_Canada Codes

  1. Click on the button Update US/Canada Zones from the main screen.

  2. Select the Ship Method from the drop down menu

  3. Select the Country (leave blank for US, otherwise Select Canada – these are the only two entries you would ever select here).

  4. Enter a Description (optional).

  5. Select the Browse button to find the Zone chart downloaded from your shipper's website (e.g. 600.xls)

  6. Click Open to insert the table into Freight Rate Importer.

    1. Note, if you receive an error at this point such as: 

    2. Then you have not cleaned up your Zone Chart that you downloaded. See the section titled Download Latest Zone Charts from your shipper.

  7. Select the column (on the bottom) that matches the Ship Method you are importing.

    1. Note how we are selecting UPS_GRND as the Ship Method, then choosing the appropriate column from the spreadsheet, in this case Ground. 

  8. Click Import.

  9. A message will display stating the number of zones to be added to the iMIS table. Click Yes.

  10. A message will display stating the process has completed. Click OK.

  11. Now repeat for each Ship Method (US Only) that your organization supports.

  12. Stay in this screen to import the Canadian Zones (US Customers Only). Note that CSI does provide the Canadian Zones and they are based on the State you are shipping from. You can download these here: You will need to select the column specific to your state where the shipments will be originating from.

    1. Select the Canadian Shipment Method

    2. Select Canada as the Country

    3. Browse to the UPS International Zones.xls provided by CSI (

    4. Choose UPS Canada from the list of Worksheets

    5. Select the appropriate column for your shipment method. In the example below, we are bringing in UPS Standard Canadian Rates so we choose the column that has our state in it. This will only apply for UPS Standard Shipping. Other Canadian shipping methods include UPS Saver Canada, UPS Expedited, and UPS Express. For these shipping methods, you will choose the appropriate column from the Spreadsheet as they are NOT based on the State you are shipping from.

    6. Click Import.

    7. Click Finished when done.

Updating Country Zones

Freight Rate Importer allows importing and updating zones for different countries in one operation. This is required if your organization ships outside of the United States. 
Follow the instructions below to import country zones in mass:

  1. Click on the Update Country Zones button.

  2. Select the International Ship Method from the drop down control.

  3. Click on the Browse... button and select a file to import (use the CSI provided International Zones Table for UPS).

  4. Select the appropriate Column to match the Ship Method. In the example below, we are importing the Worldwide Express Zones. If you are unsure of which shipping method your organization uses, please check with your shipping department. Also, note, there are specific entries if you are shipping from Dade and Broward Counties in Florida as well as for if you are located in the Western US or the Eastern US for UPS Worldwide Expedited shipping method. Check the UPS website to determine if you are in the East or West.

  5. Optionally, click on the Preview button to validate how the data will be imported:

  6. Click on the Import button when ready to import the country zones.

  7. Click YES on the confirmation dialog to start the import.

  8. A successful confirmation message will be displayed upon completion. Click OK.

    1. Remember for Importing Expedited Rates, you must determine the appropriate origin for your State. This information can be obtained from the UPS website.

  9. Click Finished when done with your International Zones.

Updating Freight Tables

  1. Click on the button Update Freight Tables from the main screen.

  2. Select the Ship Method from the drop down.

  3. Browse to the freight tables that were provided by CSI.

  4. Choose the appropriate Worksheet for your Ship Method. In the example below we are bringing in UPS Ground and therefore are selecting the UPS Ground Worksheet.

  5. Click Import.

  6. A message will display stating the number of records which will be added to the iMIS Rate table. Click Yes.

  7. Repeat for each additional Ship Method. Remember, change the Worksheet (located just to the right of the Browse button) each time.

  8. Click Finished.

Updating Fuel Surcharges

  1. Click on the button Update Fuel Surcharges from the main screen.

  2. Enter the Fuel Surcharge Percent which you made note of from your shipper's website – note that International and Overnight Shipping will normally be higher than Ground US.

  3. Click Save.

  4. Once the initial setup has been completed you can choose to update the Freight Rate Tables, Zone Tables or Surcharges on an individual basis by selecting the appropriate button.

FRI Troubleshooting

If you have any issues with Freight Rate Importer, please contact CSI Support at Tickets are normally responded to within 1 to 2 business days after they are submitted.

FRI Release Notes






Updates for EMS on Prem (CW 127547)



Fix issue with .NET version causing runtime error (CW 90451)



International license update



  • Added menu item 'User Guide' that opens a browser tab to

  • Removed install of .pdf user guide. Replaced with .url document linking to



Updated licensing in CSI.Core. (CW 72484)



Add support for FIPS compliant algorithms (CW 61648)



Output additional message on login failure (CW 61648)



Enhancements to login control and iMIS URL handling (CW 48242)



Fix bug with Login control not accepting valid URL (CW 48242)



Enhancements to Licensing, Login and About dialog windows (CW 46313)



  • Updates to Fuel Surcharge window to improve usability (CW 40854)

  • Changed country dropdown to only show US and Canada in the 'Update US/Canada Zones' window. Added tooltip reminder above dropdown (CW 38316)



Fix freight rates import adjusting values based on existing fuel surcharges (CW 39977)



Fix database version not being updated when the program updates



Fix the issue of login control Web Server URL (remove "/cs" or "/cs2") for iMIS 20



  • Fix loading of shipping methods (CW 1048)

  • Integrate with the Login Control that supports iMIS 20



Fix issues with loading of shipping methods (CW 32802)



Integrate the new version of Login control



Update query to retrieve list of available shipping methods (CW 1048)



User interface updates (CW 31240)



Correct registry path for user's preferences (CW 30410)



  • Update Fuel Surcharge parameter to be by Ship Method (CW 30025)

  • Update Login Control to remove URL suffix "/CS" (CW 30026)

  • Add support for Country Zones import (CW 29571)

  • Fix text file parser converting fields into numeric currency values (CW 29484)



Correct license issues. (CW 26358)



Enhance parsing of XLS and XLSX files (CW 25912)


Change file parsers to use "Koogra Excel BIFF/XLSX Reader Library" and a "Fast CSV Reader (LumenWorks.Framework.IO.Csv)" (CW 21019)


Fix Excel rates file appending an "F" character to numerical column names (CW 20664)


Fix error missing @SHIP_METHOD parameter


  • Fix loading of import files in 64 bit OS (CW 18922)

  • Add support for XSLX files


Update CSIUtil.DLL to version 1.1


Fix truncation issue on shipping method field when importing zone


Support of Zone range header (for example: Zone 9-11)


New login interface


  • Fix issue when importing Canadian zones

  • Fix issue with special separator character


Fix issue when updating the Fuel Surcharge rate


Miscellaneous updates


  • Microsoft .NET Framework 2.0 is now required

  • New login interface supporting iMIS 15.

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