Reversing a Gift and Applying It to a Pledge

Overview

Follow these steps when a gift is entered that should have been a pledge payment.

This also applies for a CSiDonate Gift that should have been a Pledge Payment

In essence, you are going to remove the payment from the gift (turning it into a Pledge) and apply that payment to the original pledge, then you will Credit Memo the Gift (which is now a pledge!)

Steps

1. Open a new batch
2. Go to Fundraising > Process Payments, click New
3. Enter the ID
4. In the Check/CC field, enter a description, such as REV

5. Leave the Payment Amount field blank - REMEMBER WE HAVE NO MONEY IN OUR HANDS, SO THE PAYMENT AMOUNT WILL BE ZERO!!!!

   

   Important Note

   Do NOT enter anything in the Payment Amount field!

   Now we are going to MOVE the payment from the Gift to the Pledge.  This will make the Gift "unpaid" (technically a Pledge now)
6. In the Amt Paid field on the Pledge, enter the Pledge Payment amount (the amount of the gift)  - we are paying the pledge now

7. In the Amt Paid field on the Gift line, enter a negative amount (the amount of the gift, but negative) - we are using the money from the gift to pay the pledge

   Click here to expand...

   

8. Issue a Credit Memo to the original gift, which shows as a Pledge since it is unpaid (remember, we took the money from the gift and used it - so we now have an unpaid gift that we need to make go away)

   Show Screenshot

   

9. Post the batch if necessary