Invoice Write-Offs (EMS)
Background
The process of writing off Invoice balances involves removing the open Accounts Receivable (AR) along with a corresponding debit or credit to the Write-off/Offset account under AR/Cash Default Accounts (please make sure you have this entered for each entity).
Typically, customers will write off “Debit” Balances (aka Bad Debit)- where the customer/member/donor owes the organization money. However, you can also write off “Credit” Balances where the Organization owes the member money.
Pro Tip: Many organizations have many outstanding “older” invoices and you should discuss with your Finance team when the best time to perform this write-off is. A decision to do so near the end of the Fiscal year can be a good idea, however, management should be aware of this because you will be incurring a Bad Debt Expense in return for removing outstanding Accounts Receivable.
Steps
Create a new batch for the write-offs. The write-offs will occur on the date of the batch.
Finance → Closing procedures → Invoice write-offs
Select the oldest date, the maximum amount you want to write off, and Debit (for outstanding balances owed by members/donors) or Credit (for outstanding balances your organization owes a member/donor)
Optionally enter the iMIS ID if only doing for one person.
Click Find
Mark the invoices you wish to write off
Click Record Write-Offs
![image-20240422-221751.png](../__attachments/72810497/image-20240422-221751.png?inst-v=0ab34592-5aae-43f9-847f-2cf7c07b1354)
Confirm write-offs. Remember, these can not be un-done
![image-20240422-221841.png](../__attachments/72810497/image-20240422-221841.png?inst-v=0ab34592-5aae-43f9-847f-2cf7c07b1354)