Adjusting a posted Gift (without FRease)

Overview

Follow these steps when a gift is entered incorrectly but the batch has been posted and you don't have FRease or want the accounting entries to reflect the new dates.

This procedure removes the payment from the Gift, turning it into a Pledge, Credit Memos the pledge, removing it, then applies the credit (from the reversed gift) to a new gift.

Steps

1. Open a new batch
2. Go to Fundraising > Process Payments, click New
3. Enter the ID
4. In the Check/CC field, enter a description, such as REV

5. Leave the Payment Amount field blank -

   

   Important Note

   Do NOT enter anything in the Payment Amount field!

6. In the Amt Paid field on the PrePay line, enter the original amount of the Gift

7. In the Amt Paid field on the Gift line, enter a negative amount (the amount of the gift, but negative)

   Click here to expand...

   

8. Issue a Credit Memo to the original gift, which shows as a Pledge since it is unpaid

   Show Screenshot

   

9. Re-Enter the Gift Correctly, enter a * in the check # field and use the existing credit
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Cool video here

http://downloads.csiinc.com/main/reversegiftandapplytonewgift.mp4