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Reset Your Password

If you forget your password to the CSI customer support portal, you can reset it using the following instructions:

(If you are signed in, sign out of the CSI website first.)

  1. Browse to the login page.

  2. Click "Forgot your password?".

  3. Enter your e-mail address (the one that CSI has on file for you, usually your organizational e-mail address).

  4. You will receive an e-mail with a link to reset your password. Click the link when you have it.

  5. You will be brought to a page where you can enter a new password.

  6. After resetting your password, you may proceed to log in to this site or the customer portal using your e-mail address and new password.

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